
Service Information 14
Troubleshooting
IMPORTANT NOTE: I
f the gas rangetop does not operate
properly, follow these troubleshooting steps:
• Verify that electrical power is being supplied to the
rangetop.
• If nuisance clicking occurs when power is supplied to
the rangetop, check the electrical outlet for reverse
polarity.
• Check the gas supply connections to ensure that the
installation has been completed correctly.
• Check that the gas supply shut-off valve is in the open
position.
• If the rangetop still does not operate properly, contact
a Wolf authorized service center. Do not attempt to
repair the rangetop yourself. Wolf is not responsible for
service required to correct a faulty installation.
Service Information
I
f service is necessary, maintain the quality built into your
gas rangetop by calling a Wolf authorized service center.
To obtain the name and number of a Wolf authorized
service center, check the contact & support section of our
website, wolfappliance.com or call Wolf customer service
at 800-222-7820.
When calling for service, you will need the model and
serial numbers of the gas rangetop. Both numbers are
listed on the product rating plate, located under the drip
pan that supports the burner grates, inside the left side
panel of the rangetop. Refer to the illustration below. The
rating plate for French top models (except model RT484F)
is located inside the right side panel.
Location of rating plate.
RATING PLATE (INSIDE PANEL)
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