
Service Information 18
Troubleshooting
IMPORTANT NOTE: I
f the ventilation hood does not
operate properly, follow these troubleshooting steps:
• Verify that electrical power is being supplied to the
ventilation hood.
• Check electrical connections to ensure that the
installation has been completed correctly.
• Refer to the troubleshooting guide in the Wolf cooktop
low-profile ventilation hoods use & care guide.
• If the ventilation hood still does not operate properly,
contact Wolf factory certified service. Do not attempt
to repair the hood yourself. Wolf is not responsible for
service required to correct a faulty installation.
Service Information
I
f service is necessary, maintain the quality built into your
ventilation hood by contacting Wolf factory certified
service.
For the name and number of Wolf factory certified service
nearest you, check the contact & support section of our
website, wolfappliance.com or call Wolf customer care at
800-222-7820.
When calling for service, you will need the model and
serial numbers of the ventilation hood. Both numbers are
listed on the product rating plate, located on the under-
side of the hood, above the grease filter. The filter must be
removed to access the rating plate. Refer to the illustration
below.
Location of rating plate.
RATING PLATE
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